Be a good IT customer: Embrace the partnership and trust

It’s under a week until this year’s tax deadline. Good thing you’ve got your taxes done for both yourself and your business. You took your receipts and your information to your accountant, Steve, and he started working through them. You stayed right by his side, and began offering suggestions. You took some math classes in college, you can totally be helpful here.

“Steve, I don’t think you’re calculating that right. And I’m paying you a lot of money for this. What if we put in a different number, wouldn’t I get a better deduction?”

“That’s not how it works, sir. And you paid for the most basic package. What you’re asking will take more time, and would cost more.”partnership

“Are you sure? I used TurboTax and did my taxes, and it had different stuff than what you’re doing.”

Steve doesn’t know what to say to you. He must just be shy and in awe of your intuitive accounting skills

“Actually, why don’t you just scoot your chair on over there, and I’ll finish up here.”

Steve heads off to find you a crown to appoint you the new king of accounting. You’ve never felt better in your life.

Is that how it went when you had your taxes done? No? That’s also not how it should go when you’re working on your IT setup. You’ve set up a partnership with your IT company, where you can tell them what you need and what you have to spend, and they’ll give you expert advice and you’ll work together on a plan, and they’ll get it done for you.

The two of you are in it together to make things work for your business. Challenges, they’ll help you overcome them. Let them do what they can do best, so you can concentrate on what you do best – run your business with an IT setup that is designed to let your business thrive.

Business Needs Reliable Outcomes. They Also Need Reliable IT Services.

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