Who Can You Call in an IT Emergency? 

In case of an emergency situation with your computer network, you need to know there are experts standing by who can help in a flash. Thankfully, Cooper Technologies is the go-to managed IT services firm for companies from Santa Cruz to the South Bay who can help out quickly in an IT emergency – and can do so with the least amount of fuss.

What Makes Us Your Best Bet in an IT Emergency?

It takes a special kind of IT company to be able to cover communities across Central and Northern California with spot-on IT managed services – and be able expedite those various services in a pinch. Namely, when your IT network experiences an emergency.

These emergencies can include:

  • A server failure.
  • Data center breakdown.
  • A natural disaster where you are unprepared with a disaster recovery or business continuity plan.
  • A ransomware or other type of malware or virus on one or more of your devices.
  • Any other type of IT emergency that arises.

IT Solutions Designed for Both Emergency and Non-Emergency Situations

Think of us as you would a hospital, or on-call doctor for your computer network. You have both IT emergency and non-emergency situations that require the same amount of focus and due diligence. The only difference in an IT emergency is that the response time and focus need to be sharper and more expedited.

So, we can handle both non-emergent and emergent care, and more ongoing care of your IT network, with managed IT support that includes everything any business of any size, type, or industry needs to stay on top of threats and remain competitive in their fields.

Disaster Recovery and Business Continuity: The Best Way to Handle IT Emergencies

Disaster recovery involves a series of actions to be taken in the event of major unplanned outages to minimize their adverse effects. In networking, disasters can result from events such as:

  • Computer Malware
  • Electric Power Failures
  • Cyberattacks – Both Internal and External-caused
  • Underground Cable Cuts or Failures
  • Fire, Flood, Earthquake, And Other Natural Disasters
  • Mistakes in System Administration

The related service of business continuity involves ensuring that an organization’s critical business processes, including those utilizing IT systems, can be maintained in the event of a disaster.

Why is Disaster Recovery So Important?

When executed well, disaster recovery procedures save businesses large sums of money. The financial impact to corporations or even a few hours of data center downtime runs easily into the millions of dollars. Disaster recovery can also improve the quality of human life, and it may even save lives, because it can cover things like physical disaster avoidance and preparedness, such as in the cases of hurricanes, fires, floods, or earthquakes.

It’s a good idea for businesses in the Bay Area to have disaster preparedness that covers everything from the natural disasters and physical dangers to having a business continuity plan (BCP) that encompasses data backup and disaster recovery procedures within its scope.

Whether in an emergency or in “routine service” mode, IT maintenance and management from Cooper Technologies allows your business special access to our network-optimizing IT consulting services, ongoing guidance and support, and a host of solutions and services designed to help you make the most of your technology and reach your ultimate business goals.

These reasons and more makes Cooper Technologies your best bet for beating any business IT contingency – whether a full-on emergency, or just routine maintenance, monitoring, and management of your IT systems.

What Do Our IT Services and Solutions Include?

As part of our Complete Care package, our managed IT services and solutions include (or can include):

  • Best-In-Class Hardware – Computers, Servers, Mobile Devices.
  • Unlimited On-Site, Remote, and Emergency Support.
  • Continuous Proactive Monitoring.
  • Backup and Disaster Recovery.
  • Virtual CTO Services.
  • Industry-Leading Security Measures.
  • Establishing a 5-Year Technology Navigation Path.
  • In-Depth Analysis of Your Current Technology Spending.
  • Audits and Reports on Short-Term, Mid-Term, and Long-Term Goals.
  • VCIO (Virtual Chief Information Officer) Services.

Cooper Technologies acts as a single point of contact for all your technology vendors and partners, streamlining the way your business handles challenges with your technology infrastructure. In that sense, we can be your first and only call whenever you have questions or concerns, or experience an IT emergency and need our Cooper Technologies “paramedics” on the scene in a jiffy.

Our IT management specialists will meet with members of your upper management to offer guidance and advice, and discuss business strategies. This can include how to best leverage your technology and decrease costs going forward, and providing general business advice (not just technology advice).

What Are the Main Ways You Benefit from Our IT Management Expertise?

Our IT management expertise keeps emergencies mitigated, and covers such areas as:

  • Cloud-Based Backup and other Cloud Services.
  • Hardware Maintenance and Service.
  • Internet Connectivity, Security, and Service.
  • Pro-Active Server and Workstation Maintenance.
  • Ongoing Monitoring and Diagnostic Check-Ups.
  • Real-Time On-Site and Remote Assistance.
  • Licensing, Updates, and Rollouts.
  • Managed Network Services and more.

If you don’t feel that you’re getting the most leverage from our tech support knowledge and expertise, we’re not doing what we’ve set out to do – which is to become a trusted prosperity and productivity partner for your business, with the express goal of adding you to our client testimonials page!

Our IT Emergency Care and Avoidance Techniques Will Help

Stay IT emergency free – contact us by phone at (toll free) (888) 810-9077, local (831) 818-1703 or send us an email at info@coopertechnologies.net, and we will be happy to answer your questions and get you started with the best IT management services in Santa Cruz, Monterey, Salinas, and throughout the SF Bay Area!

Business Needs Reliable Outcomes. They Also Need Reliable IT Services.

We Can Help.

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