Premium Managed Service Plans cover the full range of server and workstation monitoring and maintenance solutions outlined below. You receive unlimited help desk support to make sure servers and desk tops are up and running smoothly. Weekly reporting keeps you on top of current conditions and provides information to help plan for your future hardware and software needs.
Much like health, auto or home insurance, Premium Managed Service Plans offer a long view strategy for cost savings by preventing and mitigating issues that can result in computer downtime, data loss and expensive repairs.
This top of the line service plan can do wonders for your bottom line. Not sure if it’s the right plan for you? Our systems administrators will do a system assessment and outline the options for your specific situation—then you make the call. There’s no one-size-fits all solution, but we’ll do our best to create a technology services plan that fits to your needs and budget.
- Premium 24×7 Monitoring
- Windows Updates
- Quarterly Backup Recovery Test
- Annual Disaster recovery test
- Server License Management
- Automated Server Maintenance
- Weekly System Administrator Review
- Workstation Monitoring
- Hard Disk Failure Early Warning System
- Antivirus Monitoring
- Automated Disk Defragmentation
- Automated Windows Update Deliver and Monitoring
- Automated Spyware Protection
- Hardware Inventory
- Software Inventory
- Event Log Monitoring and Automated Repairs
- Weekly LabTech Workstation Report
Don’t see what you’re looking for covered here? Cooper Technologies offers a wide range of services on an as-needed basis. We can help build reliability and confidence into your technology framework and systems. We’re available to discuss your project and help craft a workable solution.